Top gripes: What bugs America Most

Your complaints
Scores are based on a 10-point scale, with 10 being the most annoying.
Hidden fees 8.9
Not getting a human on the phone 8.6
Tailgating 8.3
Cell-phone use by drivers 8.0
Incomprehensible bills 7.8
Dog Poop 7.6
Unreliable Internet service 7.6
Discourteous cell-phone use 7.6
Waiting for repair people 7.5
Spam 7.5
Shrunken Products 7.2
Very slow Drivers 7.0
Unreliable cell-phone service 7.0
Traffic Jams 6.9
Noisy Neighbors 6.9
Poor airline service 6.9
Shouting on TV or radio shows 6.5
Checkout lines 6.4
Speeding Drivers 6.3
Passwords and PINs 6.3
Inaccurate weather forcasts 4.3















































































Source: January 2010 | CONSUMERREPORTS.ORG